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Elevate Hockey IQ Video Breakdown Terms and Conditions


  • 24 Hour Cancelation by client is needed for rescheduling any booked meeting. 

  • Cancellation by a client less than 24 hours is subject to no refund or rebooking.

  •  Coaches will wait 10 min for clients to show up to any virtual meeting after minute 10 client is considered a no show and coaches will exit the meeting with no refund or rescheduling.

  • If Client video is not uploaded, named properly, or not in the correct folder no meeting time will be added while video is being uploaded or found.  

  • Meetings are max 1 hour, after the 1 hour is up the coach will end the meeting.

  • If video is not clipped no additional meeting time will be added.

  • There is a zero tolerance policy for abusing coaches in any way.

  •  Elevate Goaltending LLC & Elevate Hockey IQ reserve the rights to examine any incident on a case by case basis to determine a course of action including but not limited to no refund and revoking membership/access to the site. 

  • Cancellation by Elevate Hockey IQ will be rebook at no additional fee. 

  • Any additional concerns email 

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